When booking 4 rooms or more, different policies and additional supplements may apply.

This property does not accommodate stag or hen parties or similar parties.

This establishment offers co-working space.

If you are traveling with pets, please note that there is an extra charge of €20 per pet per night, with a maximum of 15 kilos per pet, subject to availability and prior confirmation by the hotel..

The cleaning service is provided once every three days and linens are changed once a week.

Please note that the check-in process consists of a self-service kiosks, nevertheless there always staff available to assist you.

Half board consists of buffet breakfast and à la carte dinner, choosing between a starter, a main course and dessert (drinks not included).

The restaurant service is self-service.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sholeo Lodges Los Gigantes您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

请注意，当您预订半膳食住宿时，将不含酒水。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。